Does the future of cheap air travel come at the cost of common courtesy?
In recent years airplane safety has grown a lot and it is now considered for of the most safest ways to travel, however that does not seem to be the problem anymore.In the last month or so the Japaneese airline Skymark announced that it will no longer help the passengers on board the plane, these services include stowing luggage, being polite and they will not have to deal with customer complaints.The budget airline Skymark anounced an eight point plan in mid may, declaring what kind of services they are responsible for.The Tokyo Metropolitan Government and the Consumer Affairs Agency have requested that the company remove these notices.Skymark remarked their staff as being there to be safety personnel rather then being there to serve the passengers, the company also told their passngers not to complain to staff before take off as they wanted to make sure they were on time to take off.Passengers were instead told to take their complaints to the Consumer Affairs Agency.Hirohiko Fukushima, the head of the Consumer Affairs Agency commented "We cannot condone an attitude of directing complaints about a company's services to public orginisations."However on Wednesday the Airline gave into pressure and announced that it would revise the notice that it had made.
